Privacy Policy
Your privacy is important to us. We are committed to protecting and safeguarding any personal data you give us. We act in our guests’ interest and are transparent about the processing of your personal data.
This document describes how we use and process your personal data.
The hard truth: If you disagree with this Privacy Statement, you should discontinue using our services. If you agree with our Privacy Statement, then you’re all set to book your next stay. Let the good times roll!
________________________________________
What kind of personal information does Il Tosco collect?
There are certain pieces of information we ask for. This is pretty basic stuff – your name, preferred contact details, the names of anybody traveling with you, and your payment information. You can decide to submit special requests for your upcoming stay (e.g. certain preferences). In addition to this, we also collect information from your computer, phone tablet or other device you’re using to access our services. This can include the IP address, the browser you’re using, and your language settings. There are also situations when we receive information about you from others or automatically collect other information.
If you need to get in touch with us, or reach out to us through other means (e.g. using social media, or communicating by email), we’ll collect information from you there, too. Guests can also be asked to provide a review to help ensure future guests get exactly what they’re looking for.
There are also other instances where you’ll provide us with information. For example, if you’re browsing with your mobile device, you can decide to enable Il Tosco to see your current location or grant access to your contact details – this helps us provide you with the best possible service and experience (e.g. to see our city guides, the nearest restaurants & attractions to your location, or other recommendations).
Why does Il Tosco collect and use your personal data?
The main reason we ask you for personal details is a very good one – it’s to help administer your online bookings and ensure you get the best service possible. We also use your personal data to contact you and inform you about our latest deals and special offers that we think would interest you.
We use the information collected about you for various purposes. Your personal data may be used in the following ways:
A. Reservations: First and foremost, we use your personal data to complete and administer your online reservation!
B. Marketing activities: We use your information for marketing activities. These activities include:
• Using your contact information to send you news of travel-related products and services when you make a reservation with us. You can unsubscribe from these marketing communications quickly, easily and anytime – just click on the “Unsubscribe” link included in every newsletter.
• Based on your information, individualized offers might be shown to you. These could be offers that you can book directly on iltosco.com site.
C: Communicating with you: There may be other times when we get in touch with you, including by email, mail, phone or text message – which method we choose depends on the contact information you previously shared with us. We also process the communications you send to us. There could be a number of reasons for this, including:
• Responding to and handling any requests you have made. Offers guests various means to exchange information, requests, and comments about the stay.
• When you use our services, we might send you a questionnaire or invite you to provide a review about your experience.
• We might also send you other materials related to your reservations, like how to contact Booking.com if you need assistance while you’re away, and information that we feel could be useful to you in planning your trip or getting the best out of your stay. We might also send you material related to upcoming reservations or a summary of previous reservations you made through Booking.com.
• Even if you don’t have an upcoming reservation, we might need to send you other administrative messages, which can include security alerts.
D. Improving our services: We also use personal data for analytical purposes. This is part of our mission to improve our services and enhance the guest experience
E. Guest reviews and other destination-related information: During and after the stay at Il Tosco, you might be invited to submit a review.
Providing your personal data to Il Tosco is voluntary. However, depending on the type of service you want to use, we might only be able to provide you with this service if certain personal data is collected. For instance, we cannot process your Reservation if we don’t collect your name and contact details.
If we use automated means to process personal data that produces legal effects or significantly affects you, we will implement suitable measures to safeguard your rights and freedoms, including the right to obtain human intervention.
What security and retention procedures does Il Tosco put in place to safeguard your personal data?
We adhere to appropriate and adequate procedures to prevent unauthorized access to, and the misuse of, personal data that we process.
We use appropriate business systems and procedures to protect and safeguard the personal data you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorized personnel are permitted to access personal data in the course of their work.
We will retain your personal data for as long as we deem it necessary to enable you to use our services, to provide our services to you , to comply with applicable laws, resolve disputes with any parties and otherwise as necessary to allow us to conduct our business, including to detect and prevent fraud or other illegal activities. All personal data we retain will be subject to this Privacy Statement. If you have a question about a specific retention period for certain types of personal data we process about you, please contact us using the contact details provided below.

How can you control the personal data you’ve given to Il Tosco?
You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us at the email address below. If you want to find out more about your rights to control your personal data, read more here.
Who’s responsible for the processing of personal data on iltosco.com website?
Il Tosco di Dionori Clori, impresa individuale soggetta alle leggi italiane, con sede legale in Montepulciano, via delle Camelie, 13 e sede operativa in via del Poliziano,13 , controls the processing of personal data on its websites .
If you have any questions about this Privacy Statement or about our processing of your personal data, contact our data protection officer at info@iltosco.com and we’ll get right back to you.